Terms & conditions
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Specialized infant seats are available
Suitable for all physical fitness levels
Mobile or paper ticket accepted
Instruction:
● Your personal guide will hold a sign (YOLO Taiwan & your name), and wait for you at your hotel lobby, b&b address (1F).
● If you missed to provide the pick-up information while you were making the reservation, please kindly provide us with the details afterward. (Your hotel or b&b address / cruise name / flight information.)
● The information of the vehicle & tour guide will be provided to you by email 48 hours before your activity starts.
Reminder:
● If there are infants (ages: 0-4) in your group requesting infant seats, please kindly inform us in advance.
● If there are seniors in your group who need our attention, please kindly inform us in advance.
Recommended itineraries:
● With this 8-hour private tour, you can choose your favorite places to visit and customize the itinerary with your personal guide on the travel date.
● Link: https://drive.google.com/file/d/1f1PVxz0ggXdcNynDIgub_82UDZdD3HfF/view?usp=sharing
Vehicle type:
● 5 seater car with a driver guide (group of 1-3 travelers)
● 7 seater van with a driver guide (group of 4-5 travelers)
● 9 seater van with a driver guide (group of 5-7 travelers)
● 18 seater minibus with a driver & a tour guide (group of 8-15 travelers)
Overtime surcharge:
● TWD 500 / per additional hour for a 5-seat car
● TWD 500 / per additional hour for a 7-9seat van
● TWD 1000 / per additional hour for an 18-seat bus
Office hours:
● Monday to Friday 10:00 AM - 05:00 PM (UTC+8)
● Saturday to Sunday 10:00 AM - 12:00 PM (UTC+8)
YOLO Taiwan customer service department:
● Feel free to contact us if you need any assistance or have any complaints.
● service@yolo-taiwan.com
● WhatsApp +886 970 101 316
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.