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International Arrival assistance service
Free cancellation before redemption
You'll get a full refund as long as you don't redeem your voucher.
Pricing
About this package
What's included
- Assist guests to the baggage claim carousel.
- Accompanying passengers to the priority immigration counter.
- Picking up at the immigration area.
Not included
- Visa procedure and stamping fees
- Personal expenses
How to use
- Show Mobile Ticket: to the operator
- The operator will contact customer 24 hours before selected date to reconfirm about travel information.
- The operator will bring a welcome board with the customer's name at the airport. Present e-voucher to the operator at the immigration zone (for Arrival) or the airport's lobby (for Departure).
Required information
- Contact Number with country code
- Arrival Flight Number
- Arrival Date
- Arrival Time
- Passport Number
- Email Address
Terms & conditions
- Ticket valid on selected date Availability of the service is subject to airport regulations and capacity
- Optional porter service is available for luggage handling (may incur additional charges)
- The service is intended to assist with immigration, customs, and baggage only — it does not include visa or entry permit arrangements
- With the drop-off service, in case the guest arrives 15 minutes earlier/later than the appointment time
- The operator has the right to refuse to perform the service, and no refund will be issued
International Departure assistance service
Free cancellation before redemption
You'll get a full refund as long as you don't redeem your voucher.
Pricing
About this package
What's included
- Meet and greet guests at the departure terminal.
- Assist guests with fast-track immigration clearance and security screening.
- Escort guests to the airport lounge or their departure gate.
Not included
How to use
- Show Mobile Ticket: to the operator
- The operator will contact customer 24 hours before selected date to reconfirm about travel information.
- The operator will bring a welcome board with the customer's name at the airport. Present e-voucher to the operator at the immigration zone (for Arrival) or the airport's lobby (for Departure).
Required information
- Contact Number with country code
- Passport Number
- Departure Flight Number
- Departure Date
- Departure Time
- Email Address
Terms & conditions
- Ticket valid on selected date Availability of the service is subject to airport regulations and capacity
- Optional porter service is available for luggage handling (may incur additional charges)
- The service is intended to assist with immigration, customs, and baggage only — it does not include visa or entry permit arrangements
- With the drop-off service, in case the guest arrives 15 minutes earlier/later than the appointment time
- The operator has the right to refuse to perform the service, and no refund will be issued
About this experience
Enjoy a seamless and stress-free airport experience with the Premier Fast Track Service at Da Nang Airport. This premium service is designed to save you time and hassle through priority processing and personalized assistance—ideal for first-time travelers, families, or business travelers on tight schedules.
Highlights
- Traveler-Friendly – Great for families, groups, or solo travelers needing convenience.
- Meet & Greet Service – Representative greets you at the gate or check-in area.
- Priority Immigration & Customs – Skip the lines with fast-track lanes
- Luggage Assistance – Help with baggage collection at the claim area
How to use
- Show Mobile Ticket
- to the operator
What to expect
- Warm welcome by a professional airport staff upon arrival or at check-in.
- Priority lane access at immigration and customs.
- Escort service through airport procedures.
- Assistance with luggage pick-up and optional porter service.
- A quick and smooth airport experience from start to finish.
Terms & conditions
- Non-refundable once booked, unless due to flight cancellation by the airline.
- Accurate flight details must be provided at least 24 hours in advance.
- Waiting time is limited to 60 minutes past the scheduled time.
- Service availability may vary based on airport operations.