Welcome to UnikMorocco Event. Please read these Terms and Conditions carefully before making a reservation with us. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not proceed with your reservation.
1. Introduction
1.1 Company information
UnikMorocco Event is a leading event management company specializing in organizing unique experiences and events in Morocco. Our website can be accessed at https://www.unikmoroccoevent.com.
1.2 Objective
These Terms and Conditions govern the booking process, payment, cancellation and other aspects related to our services.
2. Reservation Process
2.1 Make a Reservation
To make a reservation, customers must complete the online reservation form available on our site. All required fields must be completed accurately to ensure a smooth booking process.
2.2 Booking Confirmation
Upon successful submission of your reservation, you will receive a confirmation email detailing your event, including date, time, location and any additional services requested. This confirmation serves as proof of your reservation.
2.3 Eligibility
You must be at least 18 years old to make a reservation. By making a reservation you confirm that you meet this age requirement.
3. Payment Conditions
3.1 Payment Methods
We accept a variety of payment methods, including credit cards, debit cards and other payment providers. All payments must be made in full at the time of booking unless otherwise stated.
3.2 Payment Security
We use secure payment gateways to ensure the security of your personal and financial information. Your data will be processed in accordance with applicable data protection laws.
3.3 Currency
All prices displayed on our site are in € (Euros). The final amount charged may vary depending on exchange rates and additional fees from payment providers.
4. Cancellation Policy
4.1 Cancellation by the Customer
If you wish to cancel your reservation, you must notify us by email at contact@unikmoroccoevent.com. Cancellations made more than 24 hours before the event will receive a full refund. Cancellations made within 24 hours of the event will incur a 50% cancellation fee.
4.2 Cancellation by UnikMorocco Event
In the unlikely event that we have to cancel your booking due to unforeseen circumstances, we will notify you as soon as possible and provide a full refund or an alternative date or service.
5. Changes to Reservations
5.1 Modifications
Requests to change your reservation (e.g. date changes, service adjustments) must be submitted by email. We will do our best to accommodate your request, but changes are subject to availability.
5.2 Additional Fees
Changes to your reservation may incur additional charges, which will be communicated to you before any changes are finalized.
6. Liability
6.1 Limitation of Liability
UnikMorocco Event cannot be held responsible for any direct, indirect, incidental or consequential damages resulting from your use of our services or from errors or omissions in the information provided on our site.
6.2 Force Majeure
We are not liable for any failure to comply with our obligations under these Terms and Conditions if such failure results from events beyond our reasonable control, including, but not limited to, natural disasters, war or governmental action .
7. Applicable Law
7.1 Applicable Law
These General Conditions will be governed and interpreted in accordance with the laws of Morocco / Marrakech. Any dispute arising from these terms will be subject to the exclusive jurisdiction of the courts located in Draft No. 02.23.
8. Amendments
8.1 Changes to the General Conditions
UnikMorocco Event reserves the right to modify these General Conditions at any time. Any changes will be posted on our site, and your continued use of our services after such changes constitutes your acceptance of the new terms.
9. Contact Information
9.1 Service Client
If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at contact@unikmoroccoevent.com or via our contact form on our site.