• Highlights

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Travelers should have at least a moderate level of physical fitness

Firm Cancellation Policy:

Cancellation fee of 100% if booking is cancelled 7 days or less before event

Cancellation fee of 75% if booking is cancelled 14 days or less before event

Cancellation fee of 50% if booking is cancelled 30 days or less before event

Cancellation fee of 25% if booking is cancelled 45 days or less before event

How far in advance should I book?Preparing a customized tour requires some time, especially if reservations for restaurants or other venues are required. We recommend making a reservation as early as possible. Ideally, it should be 3 months before your travel date, or 1 month before the travel date at the very least. For Custom Tour bookings that are requested with less than 7 days before the travel date, we may not be able to arrange your custom tour in time so your booking request may be cancelled and you will receive a full refund.

Why am I charged a service fee if I make a cancellation after you started planning the trip?

Organizing and planning a trip requires a lot of time and if we have made reservations on your behalf, it may be very challenging to cancel some booking requests. Once we receive your booking and your answers from the Custom Tour form, we will begin putting together your Itinerary Sheet and will start arranging your tour guide, buying tickets, making reservations at venues for your tour, etc.

If you cancel the tour any time after we have sent you the custom Itinerary Sheet, the service fee of 15% of your total tour cost will be nonrefundable

If your cancellation falls within the fees applied to the Standard Cancellation Policy, the service fee of 15% will no longer take effect. You will only be responsible for the cancellation fee specified in the Standard Cancellation Policy. Please carefully review the terms and conditions specified on the checkout page.

Japan Awaits is a licensed tour operator in Japan, with hundreds of registered and vetted tour guides nationwide. We offer tours in any location in Japan and manage all details, including transportation and tickets. Visit Japan Awaits to learn more about our tours or inquire about a custom experience today.