・There are many dark and difficult paths in the park, so we recommend wearing comfortable walking shoes such as sneakers.
・To avoid mosquito bites, we recommend that you wear long sleeves and long pants to reduce skin exposure, and use mosquito repellent spray.
・The park is very spacious, so please allow plenty of time for your visit.
・The parking lot in Nagai Park is expected to be crowded, so please use public transportation.
・Customers with a Disabled person certificate and one accompanying person can purchase discounted tickets. Each person must bring one ticket to enter. (No discount for Child) You will need to confirm your certificate at the entrance, so please enter with your accompanying person. Disabled person certificates issued by various countries are acceptable. The Mirallo ID of a Disabled person can also be used in place of a disability certificate.
・Children (junior high school students and younger) must be accompanied by a guardian aged 18 or above. One guardian can bring up to 3 children.
・Free for children under five years old.
【Notes on arrival】
・The facility is not responsible for any injuries, losses, damages, or Other disputes arising from the use of the facility.
・Reselling of tickets is prohibited. Tickets purchased from resellers will not be allowed to enter the venue. The facility will not be held responsible for any such incidents.
・Some works may be temporarily closed due to crowds or maintenance.
・Some items and their designs may change depending on the season.
・Due to venue reasons, operations may be temporarily suspended.
・The Activities may be cancelled or suspended if there is a storm warning, heavy rain warning or lightning warning.
・If lightning occurs during the Activities, please leave the area around trees and take shelter in nearby buildings.
・If an earthquake with a magnitude of 4 or above occurs, the Activities may be canceled.
・In the event of bad weather, if it is not safe to enter the park, the exhibition may be cancelled or suspended.
・If an exhibition is cancelled, it will be announced on the official website and social media platforms.
・Tickets cannot be refunded under any circumstances except when the business is suspended.
・Even if the exhibition is cancelled at the last minute, we cannot compensate you for the travel expenses to visit.
・Please come to the venue on the date and time written on Admission Tickets and line up at the entrance.
・There is no limit on the time you can stay in the museum after entering.
・If it is crowded, you may need to queue outside to enter.
Please be careful to prevent heat stroke and take cold protection measures.
・When you leave the waiting line, please be sure to leave your companions in the line.
・You cannot re-enter after leaving the venue.
・No animals are allowed into the venue except for assistance dogs.
・Please take care of your valuables by yourself. The organizer will not be responsible if they are stolen or lost.
・ Prohibited items
Alcoholic beverages and Food
Carry-on baggage exceeding 50cm in total length
Dangerous items, items with strange smells, flowers, etc.
Beverages without caps other than plastic water bottles and kettles
Other items deemed dangerous by staff
・There are many places in the venue where the lighting is dim, there are height differences, and it is easy to stand unsteadily. Please be careful about your own actions, the actions of your companions, and Other guests. Especially for guests with children, please fulfill your parental supervision responsibilities to ensure the safety of the Activities.
・There are many unpaved areas in the venue, so we recommend that you wear comfortable sneakers. Also, please wear clothing that avoids exposing your skin to prevent mosquito bites.
・Due to the nature of the work, the work may be displayed with flickering lights, bright lights, or loud noises.
・To ensure the presentation of the works and your safety during the exhibition, please do not touch the projector, sensors, lights and Other equipment.
・No smoking, eating or drinking is allowed in the exhibition area. This includes chewing gum and other sugar products. Only beverages are allowed.
・Open flames and smoking are strictly prohibited in the park.
・Please take your trash home to protect the environment.
・While wheelchairs are allowed to enter, due to safety management reasons, the works cannot be entered or experienced (because wheelchairs cannot pass). Please call the representative for details.
・Guests who are in poor health or drunk are not allowed to enter.
・You may be asked to show your ID card upon entry.
・ID: Driver's license, various Insurance cards, Student ID, passport, Individual Number Card, etc., any document that can confirm your name and age.
・Please follow the instructions of the facility staff. If you do not follow the instructions, you may be asked to leave.
・Photography and filming are allowed inside the venue, but please be careful not to cause trouble to Other guests.
・The use of flash photography or drone photography is prohibited in the park.
・Monopods, tripods, selfie sticks and other auxiliary equipment are not allowed when taking photos.
・Please note that there may be interviews and photography by various media at the venue. If you do not want to be photographed by the media, please inform the staff around you.
・You are not allowed to take commercial photos or interviews without prior permission.
・Please do not enter fenced areas (including ponds) or areas with plant life in the park.
・Please do not catch plants.
・Please do not feed birds or other animals.
・Please do not enter prohibited areas (except for the exhibition area).